Pouring On Customer Service Combats Skepticism

By Rick Anderson
Owner, Best North Collins Movers

moversNo matter how great your customer service, all moving companies face natural skepticism from consumers.

A few bad apples in every area make it a challenge for the rest of us movers to build trust with the people we serve. One major issue is the governance of moving companies. Many states do not require licensing, which give movers license to do what they want. Years ago, it wasn’t uncommon for movers to take off with a truckload of possessions to never return.

All moving companies and movers aren’t required to be insured either. Buyer beware. Continue reading